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> > > SAP Hybris Commerce Cloud Business User

SAP Hybris Commerce Cloud Business User


In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for course participants. The course is valid for both the on-premise and cloud version of SAP Commerce.


  • Describe and identify SAP Commerce Cloud features and user i nterfaces from a functional perspective.


  • Business stakeholders
  • Project managers
  • Functional consultants / Business analysts
  • Key users / end usersQA managers / Testers


  • Fundamental understanding of web technologies and e-commerce concepts

Programme de la formation



  • Major Modules and Accelerators
  • Business User Interfaces

Product Content Management

  • Catalogs and Products
  • Digital Asset Management
  • Exercise: PCM

Web Content Management

  • SmartEdit – Content Management System
  • Hands on exercise: SmartEdit
  • Personalization
  • Exercise: Personalization


  • Search
  • Exercise: Search
  • Pricing
  • Cart Features and Checkout Types
  • Promotions and Coupons
  • Exercise: Promotions & Coupons


  • Payment
  • Cart & Checkout
  • Customer Support
  • Order Management Module
  • Exercise: Customer Support


  • Integration Scenarios and Tools
  • ImpEx
  • Web Services
  • Marketing
  • Customer Data Cloud
  • Context Driven Services

Essential Foundation

  • Installation of SAP Commerce
  • Data Modeling
  • Security
  • Cronjobs
  • Validation
  • Workflow
  • Exercise: Workflow

Good to Know

  • Application Lifecycle Framework
  • Licensing
  • Deployment
  • Webography
  • SAP Commerce Cloud
  • Optional / Q&A topics:
  • Container Support
  • GDPR
  • Reporting
  • Industry Specific Accelerators
  • yForms

Additional Reading: Business Analyst